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News: iWiccle 1.21 Released! »
 
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Support Index

Public and Private Forums


Forums Discuss, learn, and find help and support at our community forums.

Support Tickets


Support Tickets Submit tickets to our sales and support staff for direct assistance.

Tutorials


Members Browse the tutorial library and find help for common tasks.

Bug Tracker


Snapshots Browse the bug and defect tracker, or help us out and report bugs.
 

Bugs and Patch Files

If you bump into a bug and are running the latest release of iWiccle or Wiccle, please check out the Patch File Area to see whether a fix has already been issued.

If you believe you've come across a new bug, please report it in our forums (also see: How to report bugs?) to help us get it quickly fixed.
 

On Using Support

If you ever run into trouble with your iWiccle / Wiccle website, Supportwe have several support options available.

  • If you have a paid license, you can submit direct support tickets to our staff and enjoy the benefits of private support forums.
  • If you have a free license or are running a trial version of our software, you can find help at the public community and support forums.

Please read the tutorials and use the forums as much as possible for your support issues, for:

  • You will end up helping both yourself and others with the same problem,
  • You may receive a helpful reply from community members before the staff arrive, and
  • Less direct support gives us more product development time and other improvements.
 

Forum Zones

Wiccle Forums

Updated: November 16, 2009
Wiccle Forums
Private forums accessible for Wiccle license holders and business partners.
25 posts ⋅ 0 comments ⋅ 950 Views ⋅

iWiccle Forums

Updated: February 9, 2010
iWiccle Forums
Private forums accessible for iWiccle paid license holders and premium Fusion members.
5 posts ⋅ 0 comments ⋅ 894 Views ⋅

Public Forums

Updated: March 9, 2010 01:39 PM
Public Forums
Public forum sections for support and discussions. Available for everyone.
707 posts ⋅ 0 comments ⋅ 17066 Views ⋅
 

Ongoing in Public Forums   ⋅   +New Thread | Latest Posts »
  Thread Title ⋅ Updated Category Posts
unread Alt Tags appear with [[ ]]'s ⋅ March 9, 2010 01:39 PM by Footman »
the alt tags appear with the double brackets on live site 		Public Forums »
Bugs & Troubleshooting 		1
unread Missing "ss_divider" notification; php error ? [Solved] ⋅ March 9, 2010 01:28 PM by Footman »
Compare the skin_config.php files and copy the snippet over if you're using a v1.20 template. 		Public Forums »
Bugs & Troubleshooting 		3
unread Member order by Last Active displays Last Registered not last active [Solved] ⋅ March 8, 2010 09:58 PM by john »
There was a file forgotten from the 1.20->1.21 upgrade bundle. Here you have it, and a bit more to top it off. 		Public Forums »
Bugs & Troubleshooting 		6
unread Feature Request: export and import 'boxes' - just like 'layout'. ⋅ March 7, 2010 05:18 PM by Markus »
With tutorial on how to create mirror units from a source unit. [Was: Another 'nice to have' feature.] 		Public Forums »
Install & Modification 		3
unread Apostrophes create problems in profiles ⋅ March 6, 2010 by Markus »
No description. 		Public Forums »
Bugs & Troubleshooting 		2
unread Global Header only displays when in admin area. [Solved] ⋅ March 5, 2010 by Markus »
To solve this, simply check your module settings for a module-specific custom header that overrides it. 		Public Forums »
Bugs & Troubleshooting 		4
unread Popup module description doesn't work for News module. [Solved] ⋅ March 4, 2010 by Markus »
It breaks when you use double "quotes", and here's the fix for the problem. 		Public Forums »
Bugs & Troubleshooting 		2
unread Global parent-level elements ⋅ March 4, 2010 by Markus »
Can parent-level elements be created as 'Global', allowing all members to post to them? 		Public Forums »
Install & Modification 		33
unread How does Show Members Online work? ⋅ March 2, 2010 by Markus »
Why does online (/index.php?module=members&show=online) show everone registered on this computer? 		Public Forums »
Install & Modification 		4
unread My hosting choices... ⋅ March 2, 2010 by Markus »
A list of feedback from different hosts to work with my project. 		Public Forums »
General Chat 		12
 

Need Premium Support?

Wiccle LicenseDo you need premium support? In a rush to get your questions answered, issues solved, and site online? Why not ask directly from the makers of Wiccle over a private channel!

If you have a paid license, you already qualify for premium support! If your account hasn't been updated to reflect your license status, please contact a staff member to fix the issue.

  • Buy Wiccle License! Annual (299€) and Lifetime (999€) options with premium support and many other benefits bundled in.
  • Buy iWiccle License! Get an Ads Free (99€) lifetime license with premium support and branding options.
 
 
     
Wiccle Limited »
An Irish/int’l. web development company,
creators of easy and powerful multi-purpose
CMS software solutions. (Reg'd: 463352)
Wiccle Ltd.