Blogger: Keith ⋅
Blog: The Bridge ⋅
Posted: July 8, 2009, 08:14 PM
⋅ Updated: July 10, 2009, 04:13 PM
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Timothy here,
I have uploaded all files as directed to
http://community.twitterwatchdog.com/install/installer.php
But when I go to that URL to start the install it wants to download the file instead of run the script, could there be something wrong in the permissions or am I just encountering a bug.
Also, I have changed all permissions according to the install.txt file but apparently it still doesn't want to install. I also manually cconfigured the config_base.php file with the correct information and moved it to the root folder up one level as directed but still doesn't want to work.
any suggestions?
Thanks
TC
Looked at your site, and it's prompting a download indeed. It seems that your server may not be set to process .php files. Can you upload any other PHP script and run it? The default .htaccess file in the root directory should already have the following instruction:
AddType application/x-httpd-php .php
Please ensure that it is there. You can also try to create a blank file with the following contents:
<?PHP phpinfo(); ?>
Upload that and see if it executes. If not, your server isn't set to handle PHP scripts yet. Chances are it's a subdomain-specific issue (since your main site seems to be dynamic and working) — they can act up at times.
We were running a copy of BBPress in the same directory and removed it to install Wiccle, so I do know for a fact that PHP can run in this subdirectory without any problems.
But I will upload a PHP info file and see what it says.
Timothy,
If that doens't tell me anything but the fact that it can run php scripts from this subdomain, then what would be your next suggestion?
Yes, please see if you can execute any other PHP scripts there at the moment. You can also try renaming or deleting the .htaccess file — there are mod_rewrite directives there for smart URLs, and they are known to cause problems. Next release will have it shifted off the root directory and as something users can move in if they want to use smart URLs.
Please let me know if and how it works. At this phase in our evolution, we need to fix everything for everyone and ensure iWiccle runs without a hitch on every possible server setup. While we have tested it on several Windows and Linux configurations, understandably the possibilities are more than our capacity to test on our own.
So keep those reports coming, and we'll get it all fixed for you.
Hi tdcaron — yes PHP works indeed, and in fact even the index.php file redirects correctly to the installer. Your /install/installer.php generates the 500 error. There should also be a file called config_base.php in the /install folder, but calling it returns a 404 (missing file) error.
Please try deleting the /install folder and reuploading it the /install folder, the files may be corrupt or the upload incomplete. If even this fails, if you like I can log in and see what the problem is (and in that case please e-mail me).
What puzzles me is the installer.php contains very rudimentary code, nothing too high-level or fancy --- nothing that'd merit a 500 server error. Please double check it's not corrupt.
I wanted to take this time to thank you for your help, we are finnally up and running and slowly doing a makeover to match look and feel from the main site.
http://community.twitterwatchdog.com
Hope you don't mind the name of the community being Twiccle a Twitterwatchdog Community
Cool, you're up and running and already modding! Speaking of which, I really need to get around to creating proper documentation on skins and all... Did you create a new skin and started modding that, or just crunched into the default skin?
The process goes as follows: create a new skin based on the default, and then either modify or remove units as necessary. The default skin is always loaded as a base, and anything placed in the new skin's files or CSS will overwrite the default.
And to create a new skin, be sure to give write permissions for /templates folder — it's not prompted for in the installer as many will be running iWiccle out of the box, and unnecessarily writable folders are always a bad idea.
This will make it smoother for you whenever there's an upgrade, though with skin upgrades we make it a point to document names of all changed elements instead of just noting a blanket file change. That way it's easy enough for modders to see what changed and how (or if) it affects their custom templates.
The templating system will grow more sophisticated as the versions go up and we get time to complete a cache setup that actually is substantially useful in giving performance gains.
Hi tdcarbon, you can use the wiccle / Twiccle name for non-commerical websites. Looking forward to seeing your website evolve & change, good stuff ! When Fusion is opened, you will be able to put your website link up for everyone to see in a special community section just for iWiccle websites, which will expand to give you as much exposer as possible here. :)
Installer Bug? ⋅ tdcaron July 10, 2009, 01:06 AM
Checking ⋅ Keith July 10, 2009, 08:15 AM
Hi tdcaron! ⋅ Markus July 10, 2009, 11:26 AM
Please ensure that it is there. You can also try to create a blank file with the following contents:
Upload that and see if it executes. If not, your server isn't set to handle PHP scripts yet. Chances are it's a subdomain-specific issue (since your main site seems to be dynamic and working) — they can act up at times.
Dear Marcus ⋅ tdcaron July 10, 2009, 11:37 AM
Timothy here again,
We were running a copy of BBPress in the same directory and removed it to install Wiccle, so I do know for a fact that PHP can run in this subdirectory without any problems.
But I will upload a PHP info file and see what it says.
Timothy,
If that doens't tell me anything but the fact that it can run php scripts from this subdomain, then what would be your next suggestion?
Thanks again
.htaccess ⋅ Markus July 10, 2009, 04:00 PM
Yes, please see if you can execute any other PHP scripts there at the moment. You can also try renaming or deleting the .htaccess file — there are mod_rewrite directives there for smart URLs, and they are known to cause problems. Next release will have it shifted off the root directory and as something users can move in if they want to use smart URLs.
Please let me know if and how it works. At this phase in our evolution, we need to fix everything for everyone and ensure iWiccle runs without a hitch on every possible server setup. While we have tested it on several Windows and Linux configurations, understandably the possibilities are more than our capacity to test on our own.
So keep those reports coming, and we'll get it all fixed for you.
.htaccess and php info ⋅ tdcaron July 11, 2009, 12:33 PM
Dear Marcus,
I have deleted the .htaccess file and I got a file not found error when trying to access the installer.php.
http://community.twitterwatchdog.com/install/installer.php
I uploaded a php_info.php file to:
http://community.twitterwatchdog.com/php_info.php
And it works and shows all the variables as expected, so I do know for sure that the script can run on this server.
So do you have anyother suggestions, I would appreciate a quick response, I really would like to test the rest of the program for anyother bugs.
BTW, This website is hosted on HostGator if that is any help to you.
thanks again for all your help.
Tim
PHP works indeed ⋅ Markus July 11, 2009, 01:13 PM
Hi tdcaron — yes PHP works indeed, and in fact even the index.php file redirects correctly to the installer. Your /install/installer.php generates the 500 error. There should also be a file called config_base.php in the /install folder, but calling it returns a 404 (missing file) error.
Please try deleting the /install folder and reuploading it the /install folder, the files may be corrupt or the upload incomplete. If even this fails, if you like I can log in and see what the problem is (and in that case please e-mail me).
Installer ⋅ Markus July 11, 2009, 01:26 PM
What puzzles me is the installer.php contains very rudimentary code, nothing too high-level or fancy --- nothing that'd merit a 500 server error. Please double check it's not corrupt.
Thank You Marcus ⋅ tdcaron July 11, 2009, 10:36 PM
Timothy here,
I wanted to take this time to thank you for your help, we are finnally up and running and slowly doing a makeover to match look and feel from the main site.
http://community.twitterwatchdog.com
Hope you don't mind the name of the community being Twiccle a Twitterwatchdog Community
Great! and a note on skins ⋅ Markus July 12, 2009, 01:35 AM
Cool, you're up and running and already modding! Speaking of which, I really need to get around to creating proper documentation on skins and all... Did you create a new skin and started modding that, or just crunched into the default skin?
The process goes as follows: create a new skin based on the default, and then either modify or remove units as necessary. The default skin is always loaded as a base, and anything placed in the new skin's files or CSS will overwrite the default.
And to create a new skin, be sure to give write permissions for /templates folder — it's not prompted for in the installer as many will be running iWiccle out of the box, and unnecessarily writable folders are always a bad idea.
This will make it smoother for you whenever there's an upgrade, though with skin upgrades we make it a point to document names of all changed elements instead of just noting a blanket file change. That way it's easy enough for modders to see what changed and how (or if) it affects their custom templates.
The templating system will grow more sophisticated as the versions go up and we get time to complete a cache setup that actually is substantially useful in giving performance gains.
TWiccle ⋅ Keith July 12, 2009, 09:12 AM
Hi tdcarbon, you can use the wiccle / Twiccle name for non-commerical websites. Looking forward to seeing your website evolve & change, good stuff ! When Fusion is opened, you will be able to put your website link up for everyone to see in a special community section just for iWiccle websites, which will expand to give you as much exposer as possible here. :)